The problem is, banks have too many humans.

What do you call the sacrifice of one person's privacy in an attempt to save the privacy of over 1300? If you're a bank, you call it collateral damage.

When I was a kid I earned my first paycheck passing out fliers for a neighbor who was starting a pool cleaning business. With my first $13 in hand, my grandfather took me to the a bank in walking distance to my home, got me a tour of the vault from the branch manager, a neat pouch to hold all my coin, a full explanation of the principals of savings and loans, and helped me open my very first savings account. Believe it or not, back then, all my account information was stored on a double-sided index card behind the teller.

Today, things are much more complicated. Gone are the index cards and passbooks, most of the employees, tellers and branches, a good deal of the service, interest-bearing accounts with only $13 in them, and a lot of the customers' money. Today, it's all computerized, and most banks even attach various penalties to discourage human contact.

I know an awful lot about electronic data systems, but I don't pretend to fully understand how the modern banking system works. Sometimes, I think I do--from a mechanical (as opposed to financial) perspective. But then something convinces me that I don't. For instance, you know how every so often your bank emails its customers' names, addresses, Social Security numbers, and loan information to Gmail? ... CONTINUE READING »